Your local business,
backed.
Lower payment costs, expert help with staff, wages and leases, a strong voice with government and industry, and a member-only Hub built for busy trading days.
Apply online or download the brochure (PDF)
Why joinReal support, every trading day
LRA gives you the confidence to run your business knowing you are supported, protected and connected.
Protect
Professional advocacy with government and industry, plus leasing and rental advice from our specialist.
Staff & HR
Wage rates, templates, checklists and workplace advice from our IR specialist.
Grow
21 free training modules, a Google Business Profile guide and an AI Starter Kit written for retailers.
Save
Member discounts on fuel, insurance, Harvey Norman, Samsung, Qantas lounge membership and thermal rolls.
Exclusive member pricing with WindcaveMembership that pays its way
Transparent eftpos debit pricing, 12 months of free terminal rental, enterprise-level support and much more.
transaction
est. blended rate · IC++ 0.16%
rental*
- Least Cost Routing enabled
- Free terminal rolls included
- 24/7 support from a 450+ strong team
- Plug & play — pre-configured terminals
- Always-on reliability — optional offline mode & cellular failover
- Highest security — point-to-point encryption
*Windcave pricing is in AUD and excludes GST. Estimated comparison blended rate of 0.63% for Visa/Mastercard consumer credit cards. International card transactions incur an International Service Assessment (Visa/Mastercard ISA 0.90% + GST). Free terminal rental for the first 12 months applies to new EFTPOS/terminal customers only, then $18.00/month (wired) or $23.00/month (wireless). Minimum contract term 36 months. Windcave Terms and Conditions apply.
Everything your membership gives you, in one place.
Built from member feedback: practical, actionable support you can use in the middle of a busy trading day. And we keep adding to it all year.
Explore the HubCommunity Hub
Swap ideas in member groups — HR, marketing & social, gift & homeware.
Quick Skills Training
21 free modules across three levels for you and your team.
Employment Hub
Wage rates, guides, templates, checklists and IR advice.
Leasing Hub
Get on top of your lease with our specialist’s retail leasing guide.
Advocacy Hub
Every submission and campaign we run on your behalf.
Events Hub
Every roadshow and webinar, with online RSVP.
AI Starter Kit
Never used AI? A plain-English kit written for you.
Get Found on Google
Set up and optimise your Google Business Profile and reviews.
Members: log in anytime
localretailershub.com.au
Member-only savingsOffers negotiated for LRA members
Savings that help your membership pay for itself — all listed in the Hub.
AdvocacyYour voice where it really matters
LRA is operated by the Australian Lottery & Newsagents Association (ALNA), which has supported Australian independent retailers for over 25 years and holds seats on key government and regulatory consultative groups.
ACCC Small Business & Franchising Consultative Committee
Representing independent retailers in national competition policy discussions for more than six years.
Fair Work Commission Small Business Reference Group
Advocating for fair workplace conditions for independent small retail businesses.
Reserve Bank of Australia Industry Liaison Group
Bringing the independent retailer perspective to RBA consultations on payments and merchant fees.
Casual Mall Licensing Code Administration Committee
Invited by the Independent Chair to represent independent retailers on the ACCC-authorised code.
Unfair contract terms
Championed the extension of Unfair Contract Terms protections to small businesses, and pushed for those terms to be made illegal in standard form contracts.
Lower payment costs
Multiple submissions to reduce the cost of accepting payments, resulting in lower fees and the ability to choose least-cost routing when customers tap their cards.
Supplier negotiations
Negotiating with suppliers to secure win-win outcomes and improve member remuneration.
I appreciate the support whenever I need it. I don't often ask for assistance, but every time, they have been there to help. They also do a lot of important behind-the-scenes work I support.
Kylie · Glenelg, South Australia · ALNA memberJoinJoin in three easy steps
Apply online in minutes
A 12-month membership, paid monthly by direct debit. Complete the online application — choosing the reduced rate? Just upload a recent merchant statement as you go.
We confirm your membership
We’ll confirm your membership, set up your direct debit and send your member number — no paperwork to print or post.
Activate your Hub account and start saving
We’ll send you a link to sign in to the Local Retailers Hub. Create your password, log in and unlock your discounts, advice and resources.
Simple pricing
All prices + GST. Reduced rate: recent merchant statement required.
Already a member? Add another store under your existing membership.
Our teamRetail people, here to support you
Our experienced team have all worked in retail and many have owned and managed retail businesses.
ContactGrow & protect your business with us.
Ask us anything about membership, or request a free Windcave savings comparison on your card fees. We’ll get back to you within one business day.